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Program: Mackenzie Helps +Plus Program  
Organization: Mackenzie Health Hospital
Phone Numbers: 905-883-1212 ext 7999
TTY: 905-883-2123
Crisis: Call 911 in emergencies
Fax: 905-883-2293
Email: mhelps@mackenziehealth.ca
Website: www.mackenziehealth.ca/programs-services/continuin...
Address:
10 Trench St
Richmond Hill, ON
L4C 4Z3
Intersection: Trench St and Major MacKenzie Dr W
Location: Richmond Hill
Hours: Daily 24 hours
Service Description: Supports patients who need additional behavioural and caregiver support to return home safely * along with rehab and short-term care, the program includes behavioural strategies and caregiver coaching to help manage challenges at home * goal is a smooth, well-coordinated transition that promotes safety, confidence, and recovery in the comfort of home * 26 week program

Designed for patients who are medically ready for discharge home from hospital, but require additional behavioural and caregiver support beyond standard home care * Offer caregiving (personal support worker) as well as caregiver support/relief as required (social worker)

Application: Care Navigators assess patients while they are still in hospital
Eligibility / Target Population: Patients must live within service boundaries and assessed by Care Navigator to determine eligibility
Languages: English
Language Notes: Interpretation services may be requested
Area Served:
Richmond Hill and surrounding areas  
See Also: Post-Hospital Discharge Programs

This information was last completely updated on November 21, 2025

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Updated November 21, 2025
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