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Program:
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Mackenzie Helps +Plus Program
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Phone Numbers:
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905-883-1212 ext 7999
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TTY:
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905-883-2123
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Crisis:
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Call 911 in emergencies
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Fax:
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905-883-2293
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Address:
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10 Trench St
Richmond Hill, ON
L4C 4Z3
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Intersection:
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Trench St and Major MacKenzie Dr W
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Location:
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Richmond Hill
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Hours:
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Daily 24 hours
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Service Description:
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Supports patients who need additional behavioural and caregiver support to return home safely * along with rehab and short-term care, the program includes behavioural strategies and caregiver coaching to help manage challenges at home * goal is a smooth, well-coordinated transition that promotes safety, confidence, and recovery in the comfort of home * 26 week program
Designed for patients who are medically ready for discharge home from hospital, but require additional behavioural and caregiver support beyond standard home care * Offer caregiving (personal support worker) as well as caregiver support/relief as required (social worker)
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Application:
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Care Navigators assess patients while they are still in hospital
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Eligibility / Target Population:
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Patients must live within service boundaries and assessed by Care Navigator to determine eligibility
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Languages:
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English
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Language Notes:
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Interpretation services may be requested
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Area Served:
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Richmond Hill and surrounding areas
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Last Updated:
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11/21/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=224712
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