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Phone Numbers:
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905-762-2100
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Toll-Free:
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1-866-668-3978
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TTY:
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711
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Fax:
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905-762-2110
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Address:
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55 Orlando Ave
Richmond Hill, ON
L4B 0B4
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Location:
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Cross street: Leslie St and Orlando Ave
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Accessibility:
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Wheelchair Accessible
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Accessibility Notes:
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Fully Accessible ; Contact for specific details of accessibility
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Hours:
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Contact Centre: Mon-Fri 7 am-7 pm, Sat-Sun 8:30-4:30 pm
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Service Description:
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Door to door shared-ride service for individuals unable to use conventional public transit for all or part of their trip due to a physical or functional disability in York Region- connecting services to other transit zones are available
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Application:
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Complete the mobility on-request Paratransit Application Package online or call 1-866-744-1119 to a request hard copy
Registration Forms to be completed and signed by the applicant and a health care professional
Registrants receive personal numbered registration card
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Eligibility / Target Population:
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Individuals unable to use conventional public transit due to a physical or functional disability for all or part of their trip
Considered on a case-by-case basis, applicants must have at least one of the following limitations:- unable to walk a distance of 175 metres / 575 feet
- cognitive disabilities impacting functional or physical ability to use conventional transit, including emotional disabilities, brain injury, intellectual or learning disabilities
- experiencing sensory motor area conditions, such as Parkinson's disease
- legally blind and have undergone travel training
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Languages:
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English
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Area Served:
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York Region
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Last Updated:
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11/24/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=220761
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