Organization: Cross-Cultural Community Services Association, The - Markham - York Centre
Phone Numbers: 905-948-1671
Fax: 905-948-9997
Email: info@tccsa.org
Website: tccsa.on.ca/
Address:
3636 Steeles Ave E Unit 213A
Markham, ON
L3R 1K9
Location: Cross street: Warden Ave and Steeles Ave E
Accessibility Notes: Unknown - contact organization for details
Hours: Mon-Fri 9 am-5 pm
Service Description: Assists newcomers to adapt to life in Canada

Settlement Services
  • orientation and cultural transition counselling services
  • information and referral
  • translation and interpretation - on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
  • free annual income tax clinic for newcomers and seniors with low incomes
  • free commissioner of oaths services for select documents; call to inquire
  • free credential assessments through World Education Services (WES) for permanent residents and Convention refugees educated from Afghanistan, Eritrea, Iraq, Palestine, Sudan, Syria, Türkiye, Ukraine, and Venezuela
Community Connections
  • promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
Language and Skills Training
  • participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achev -see separate entry, childminding for eligible attendees, full-time, part-time and evening classes
Community Services
  • programs for youth, seniors, and women
  • recreation activities, workshops and seminars, volunteer training program, and heritage program for children
The Wellness Oasis
  • short-term individual counselling for Convention refugees and landed immigrants
  • wellness sessions on mental and physical health
Community Engagement and Volunteering
  • professional and personal skills development through orientations and trainings
  • opportunities to expand social and professional networks
  • obtain community service hours for Ontario secondary diploma requirement
Youth Employment Services
  • employment support services to youth 15-30 years facing barriers such as language, culture, accessibility, mental health and/or other challenges
  • financial assistance to help eligible youth with expenses such as travel, Internet, mobile devices and/or emergency aid
  • free recruitment services for employers across a range of industries including job description writing, job postings, pre-screening of candidates
  • wage subsidies of up to $10/hour over the job placement term



Fees: None
Application: Call for information
Eligibility / Target Population: Open to all with a focus on Asian communities including newcomers, refugees and citizens
Languages: English ; Cantonese ; Farsi ; Mandarin ; Tagalog ; Ukrainian
Area Served: North Etobicoke, Malton, West Woodbridge, York Region
See Also: English/French as a Second Language (ESL/FSL) Training Programs
Ethnocultural Groups and Services
Immigrant, Newcomer, and Refugee Services
Information and Referral Services
Last Updated: 3/2/2026
Service Profile Web Address: eng/displayService.aspx?id=190758

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