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Program: Mackenzie Helps Program  
Organization: Mackenzie Health Hospital
Phone Numbers: 905-883-1212 ext 7999
TTY: 905-883-2123
Crisis: Call 911 in emergencies
Fax: 905-883-2293
Email: mhelps@mackenziehealth.ca
Website: www.mackenziehealth.ca/programs-services/continuin...
Address:
10 Trench St
Richmond Hill, ON
L4C 4Z3
Intersection: Trench St and Major MacKenzie Dr W
Location: Richmond Hill
Hours: Daily 24 hours
Service Description: A 16-week program that assists individuals to transition home when you are discharged from Mackenzie Health
  • offers direct care services based on the assessed requirements for each patient, which might include a personal support worker (PSW), and rehabilitation supports such as physiotherapy and occupational therapy, and caregiver support/relief as required (social worker)
  • Care Navigators oversee each patient's transition plan and recovery after discharge from the hospital * community support services may include transportation, meal on wheels, coordination with the patient's family physician, setting up safe and appropriate in-home care

Application: Care Navigators assess patients while they are still in hospital
Eligibility / Target Population: Patients must live within service boundaries and assessed by Care Navigator to determine eligibility
Languages: English
Language Notes: Interpretation services may be requested
Area Served:
Vaughan and Richmond Hill and surrounding areas  
See Also: Post-Hospital Discharge Programs

This information was last completely updated on November 21, 2025

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Updated November 21, 2025
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